Effective Date: 8/26/24
Introduction
At TruHealth Physical Therapy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, engage with our services, or communicate with us via phone, SMS, or email. By using our services or interacting with us, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information
We collect personal information that you provide directly to us when you:
- Register for services
- Subscribe to our newsletter
- Sign up for SMS text messages
- Request information or support
- Engage with us through our website, social media, or by phone
This personal information may include:
- Name
- Email address
- Phone number (including for SMS registration)
- Mailing address
- Health information related to your treatment
2. Automatically Collected Information
When you visit our website, we may automatically collect certain information using cookies, web beacons, and other tracking technologies. This information may include:
- IP address
- Browser type
- Pages visited
- Time spent on our website
- Device information
How We Use Your Information
We use the personal information we collect for various purposes, including:
- To provide you with the services you request, including physical therapy treatments and wellness services
- To send you SMS text messages, emails, and other communications related to appointments, promotions, and updates
- To process payments and manage billing
- To improve our services and website
- To ensure compliance with legal and regulatory requirements, including healthcare privacy laws (e.g., HIPAA)
SMS and Email Communications
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared.
By providing your phone number and opting in, you consent to receive SMS text messages from TruHealth Physical Therapy. These may include appointment reminders, promotional offers, and other relevant communications. Message and data rates may apply based on your mobile carrier.
You may opt out of receiving SMS text messages at any time by replying with “STOP” or by contacting us directly.
We also send emails related to your services or other relevant information. You may unsubscribe from our email communications by following the unsubscribe link provided in the email or by contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. These cookies help us analyze website traffic, remember your preferences, and provide targeted advertisements. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features on our website.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business and delivering services. These third parties are required to protect your information and may only use it to perform services on our behalf.
We may also disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
Data Security
TruHealth Physical Therapy takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use encryption and other security measures to ensure your information is kept secure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Opt out of marketing communications, including SMS text messages and emails
- Request the deletion of your personal information in certain circumstances, subject to legal obligations
To exercise these rights, please contact us at [insert email/phone number].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
TruHealth Physical Therapy
Phone: (801) 939-3535
Email: info@truhealthutah.com
By using our services or interacting with us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.